TrueCare24

Find the best caregivers
to provide
within your budget

TrueCare24 manages your live-in and multi-shift home care needs so that you can get back to living.

Best rates search

From minimum wage to top home care professional rates.

Please enter your address to see prices

We have many caregivers near you

$15 - $19
/ hour *
$180 - $250
/ day (live-in) **
  • * Average prices for caregivers hired by our clients
  • ** A caregiver lives at the client's home. The actual working hours per day are set case by case to comply with the state and federal minimum wage, labor, and overtime regulations.

Vetted caregivers

We carefully select the best candidates to satisfy your home care needs, do a fresh background check before each hire, and monitor the quality of every visit.

Easy management & compliance

Managing multiple caregivers is exhausting. TrueCare24 platform that takes care of scheduling, provider replacements, payments, payroll & taxes, and other your needs.

50000
Live-in caregivers
50
States coverage
  • Aging Life Care Association
  • Walk to End Alzheimer's
  • Parkinson's Foundation
Loading

We believe that every family should have access to high quality care for their loved ones in need

How it works

Step 1
1.

Let us know your situation by completing the form

Step 2
2.

Our smart matching engine will check the availability of caregivers in your area and connect you to the best candidates. You interview and hire the caregivers that you like the most

Step 3
3.

You pay for the provided services on your dashboard and the before system takes care of payroll & taxes.

Home care services

Personal Care

Personal Care

Keeping it clean, if it's bathing, dressing or using the restroom.

Errands & Transportation

Errands & Transportation

We'll take you wherever your going, if it's an appointment, store or family.

Companionship

Companionship

Sometimes it's nice for someone just to be there, take a walk or have a conversation.

Meal Preparation

Meal Preparation

Providers can cook, prep meals and make sure a health meal is consumed.

Medication Reminders

Medication Reminders

Timely reminders to take the right medication at the right time, or other medical needs.

Homemaking

Homemaking

For the basics, we have you covered. From light house keeping to setting appointments.

Sleep-Over Services

Sleep-Over Services

We can help monitor the nights to ensure everyone else gets a good nights sleep.

Alzheimer’s and Dementia Care

Alzheimer’s and Dementia Care

Support and manage issues that might arise during the day, and help take care of basic needs.

Live-In Services

Live-In Services

A week, or for months, someone can be there for you around the clock.

Check Service Availability

Frequently asked questions

1.
1. What is TrueCare24’s mission and how long have you been in business?
TrueCare24 was established in 2016. The main corporate office is located in California. TrueCare24 provides services to families throughout the United States. TrueCare24 has remote case managers in different regions throughout the United States that assist individual families in local communities with finding qualified and reliable caregivers in their community. Each individual family is assigned a case manager who discusses appropriate care options that best meets each family's care needs and budget. TrueCare24 understands that finding and hiring a caregiver is a stressful time for families. It is our mission to assist you with finding affordable quality in-home care to improve the quality of life for your loved one.
2.
Hiring a caregiver through Truecare24 is easy! It is TrueCare24’s mission to make interviewing and hiring a caregiver as easy as possible. We offer all of the services that are needed to hire a caregiver as your household employee. TrueCare24 provides background checks, payroll services, tax documentation preparation, worker’s compensation insurance assistance, and backup and replacement of caregivers at no extra cost to you. All you have to do is to pay your weekly invoice online through your TrueCare24 User Dashboard
3.
  1. Click the “Get Started” tab on TrueCare24’s main page and select the type of service you or your family member needs.
  2. Complete the intake assessment form to provide information that the case manager will use to connect you with qualified caregivers that are registered in your area.
  3. A case manager receives your case and will contact you to verify information that you entered in the assessment form.
  4. There is a one-time refundable $49 prepayment that must be paid that is put on your balance and is deducted from the last invoice of service that the caregiver provides. This prepayment is refundable should you decide not to interview and hire a caregiver through TrueCare24.(please not there will be no unauthorized transactions with your card on file)
  5. The case manager begins reaching out to registered caregivers in your area. This can take up to two days to hear a response back from local caregivers.
  6. The case manager verifies the experience and qualifications of the caregiver.
  7. The case manager notifies you and provides you with the caregiver’s contact info. The caregiver will also contact you to set up an interview.
  8. The case manager will send you the caregivers link to view their profile. Included in their profile is years of experience, skills, qualifications, and references listed.
  9. You perform a face to face interview with the caregiver before making a hiring decision. Your case manager performs a fresh background check once you have confirmed that you wish to hire a caregiver that you have interviewed.
  10. There may be additional paperwork that needs to be completed by you for payroll and tax purposes. You will also create a User Dashboard so you can update your payment information and to log in and view weekly invoices.
  11. Once your caregiver has started to provide care to you or your family member, you pay the weekly invoice online through TrueCare24 and the caregiver receives their pay via direct deposit from TrueCare24.
4.
We don't have a minimum amount of hours. We give our clients the option to choose their hours and rate of pay. We will suggest recommendations on rates from previous experience of what a caregiver will accept but we do not pick and choose your hours of service or preferred rate of pay. We leave this up to the client. Typical recommendations are 2 or more hours a day.
5.
A live in caregiver actually lives in your family member’s place of residence 24 hours a day. Most families who consider live in care hire 2 or more caregivers. However, we do have families who hire only one permanent caregiver and another caregiver who is available to cover the permanent caregiver for time off etc as needed only. A live in caregiver is convenient because the caregiver is always present and with your family member. However, everyone must sleep and have periods of rest throughout the day. A live in caregiver must have 8 hours of sleep at night and scheduled break periods each day per law. If your family member needs a caregiver that is alert and awake to provide care it might be best for your family to consider hiring an hourly caregiver.
6.
We will assist you in preparing the working schedule for live-in caregiver to comply with state and federal minimum wage, labor, and overtime regulations.
7.
If your loved one requires a lot of assistance and requires around the clock care it might be beneficial to hire more than one caregiver to cover both day and night shift. Example you could have one caregiver to come in for 12 hours during the day and another caregiver to come in for 12 hours at night to provide care. It also might be beneficial to reduce caregiver strain and burnout to hire more than one permanent caregiver to cover both shifts different days of the week. For example Suzie could work 12 hour day shifts Monday, Tuesday, Wednesday while Sharon could work Thursday Friday and Saturday. Each family is different and has their own preference to the number of caregivers that they hire and schedule to provide care.
8.
When hiring a caregiver you have two options. You can choose to hire an independent caregiver or an agency caregiver. An independent caregiver is a C.N.A., H.H.A., Homemaker, or companion in your community that provides services independently. If you interview and hire an independent caregiver the caregiver would be considered your household employee. The hourly rates for hiring an independent caregiver vary and are influenced by caregiver’s qualifications, experience, geographical location, and the amount of care your family member needs. Hourly rates must be at least the minimum wage in your area. Some caregivers may be willing to negotiate the rate of pay while other caregivers are not negotiable. Your case manager can help you choose the most appropriate hourly rate based upon the average rate of caregivers in your area. Your case manager will also be able to negotiate with caregivers on your behalf based on your budget. This takes away the unneeded stress of pay negotiation to make hiring a caregiver an easier process. An agency caregiver is an employee of a non medical home care or home health agency. If you interview an agency caregiver the caregiver would not be considered your employee. The agencies are bonded and insured and provide workers compensation insurance directly through the agency. Hiring an agency caregiver can be more expensive than hiring an individual caregiver. Most agencies are not negotiable on the hourly rate and require a certain amount of hours before the agency will accept the case.
9.
As most of us know an employer will hire someone based on interviews, skills, and experience but yet never truly know what kind of employee they really are until they start working for you. And unfortunately sometimes this can happen. Luckily our turnover rate is low and we always provide a backup provider for when this happens. If by some chance you are not happy with your caregiver, whether it be their work ethics, personality, etc. we will assist you in finding another qualified caregiver to better suit you/your loved ones needs.This is also why we highly recommend a face to face interview with the caregiver/s before proceeding with the hiring process.
10.
In some cases we can and have provided a caregiver on a last minute notice. This solely depends on how quick a caregiver is to respond to the position. However, please keep in mind that the normal process of screening a caregiver usually takes around 2-3 days to get the most qualified applicants based on the clients needs. Please also keep in mind that we may not be able to run a background check on the caregiver as those can take 1-2 business days to return. It is the client's preference to bypass a background check and proceed with hiring the caregiver if they are in need of someone urgent. If you wish to bypass a background check and proceed with hiring the caregiver please note TrueCare24 is NOT responsible for ANY actions that may occur with the caregiver you hired. It is always highly recommended to perform a background check before hiring.