What information do we collect?
When you use our App or Website, or otherwise engage in our services, we may collect certain information that you provide to us, including:
We may also collect information about your activity on our Website and our App, the requests you make, and how you use our services, including:
How do we use your Personal Information?
We may use or disclose your Personal Information for one or more of the following business purposes:
We may ask for your consent to collect, use, or share your Personal Information, such as when we are required to do so by law.
We may aggregate and/or de-identify data about users of the App and Website, and use and disclose it for any purpose, including product and service development and improvement activities and clinical research purposes.
How do we protect user information?
We implement commercially reasonable physical, technical, and administrative security measures to protect your Personal Information. Nonetheless, no such measure is ever 100% effective; therefore, we do not guarantee that your Personal Information will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such Personal Information. Please exercise caution when using the Internet or any form of electronic communication.
Do we use ‘cookies’?
You can choose to have your computer/device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
How do we share Personal Information?
We may share your personal information with:
Additionally, we reserve the right to disclose to third parties non-personally identifiable information (including aggregate and de-identified data) for any lawful purpose, including for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our App or Website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites and recommend that you review the privacy notice and any other policies on any such sites.
How does our site handle Do Not Track signals?
We do not currently respond to Do Not Track (DNT) signals.
We do not specifically market to or knowingly collect Personal Information from children under 13 years old. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our systems.
How do we store and retain Personal Information?
Depending on your jurisdiction, you may have certain rights regarding our collection, use, and sharing of your Personal Information. If you have any questions regarding these rights, please contact us at the information provided below. Please note that we may request additional information to respond to or fulfill any requests regarding your rights under applicable laws or regulations.
You can always opt out of any subscription for emails, involving any updates, information, postings, news, and/or press releases, by clicking “Unsubscribe” at the bottom of the email or emailing us at [email protected] We might still send you some important emails, like responding to you by email if you place an order or send us a request or comment.
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain Personal Information for direct marketing purposes. We do not share Personal Information with other people or non-affiliated businesses for their direct marketing purposes. We are only required to respond to a customer request once during any calendar year. To make such a request you should send a letter to the mailing address provided below. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response.
Additionally, we do not sell your Personal Information to third parties.
814 Mission Street (6th floor)
San Francisco, CA 94103