Our story began with a simple idea: our loved ones should be able to get high-quality care regardless of their income and status.
In practice, this means easy and convenient access to reliable nurses & caregivers. Also, it is professional support in the process of their selection, recruitment, and settlement. This solution had to be accessible and understandable for everyone, able to make life easier in such difficult situations.
That's how in 2016 TrueCare24 appeared.
We started as a startup and were supported by one of the largest venture capital funds, 500 Startups
Based on the results of the period of successful work, we received an A+ rating from one of the most prestigious non-profit organizations - Better Business Bureau (https://www.bbb.org/).
We are located in San Francisco, but we operate throughout the United States.
Our case managers in different regions throughout the United States assist businesses or individual families in local communities with finding affordable, qualified, and reliable nurses & caregivers.
Each business client or family is assigned by a personal case manager who discusses appropriate care options that best meet each client's needs, schedule and budget.
Being originally born as just an idea of our founders, we have become an experienced team and important solution that helps thousands of people in the U.S. get home care services they love.
We believe that every family should have access to high-quality care for their loved ones in need.
We are guided by three core values in our daily activities:
Accessibility. We make home care services more affordable. We also make them available from anywhere in the world. We make these services available regardless of age or physical condition.
Reliability. Every family needs to know that we provide them with a reliable and trusted person. Both the customer and the individual can expect all payments and taxes to be made in full and by the law.
Respect. We understand our customers well and treat them with care. We have a deep respect for our caregivers' work and help them develop their profession.
OI had been looking for a caregiver/ companion for my 91 year old mother. I could not be more pleased with the caring and compassionate caregiver I was able to hire through TrueCare24. I was walked through every aspect of the process from interviewing to hiring as well as paying for services. A very easy and stress free experience that is most appreciated during a stressful time.
I was looking for a weekend caregiver,and could not find one locally. TrueCare24 found a very capable and pleasant candidate. This has allowed me to feel safe and capable on the weekends. Alyssa always shows up and does a wonderful job. Paying her through the agency has been easy and trouble free. Being independent has meant the world to me.
Used TrueCare because I had an upcoming trip and needed assistance with my grandmother while I was away. I ended up being paired with Sabrina and she was GREAT! Turn around for a pairing was almost immediate and I was able to interview and meet with Sabrina the next day.
Our experience with TrueCare24 has been very positive! I will recommend your company to anyone who needs in home assistance!
The helper we hired from TruCare24 was so helpful to my parents and beyond the simple caring for them... she did light housework and prepared their meals with style!
Our family needed a caregiver in an area very hard to service in the fl keys.they worked hard and quickly to locate our caregiver for our mother.she arrived the next day and has been very efficient and helfpful at a time our family really needed immediately help. Very friendly and helpful.
They were very quick to respond and then take me through the process - very easy.
Have a relationship with many individuals and companies, so they can meet your needs quickly and ptofessionally. Very nice to deal with.
The response and empathy I received when I reached out in my time of crisis was overwhelming. I was so impressed and felt like I was not alone handling medical needs for a family member. Thank you for the support! I will surely call TrueCare24 when my sister wil be able to return home.